Book
Title: First, Break All the Rules
Author: Marcus Buckingham
Employee
engagement surveys provides the key pulse about the employees perception to the
organisations. Every organisation believes that its the employees that are the
key resources which enables the organisation to achieve its vision. The book is
a product of 25 years of research by the Gallup Organization, of which
Buckingham and Coffman are a part where in the research is summarized in seven
chapters. The books ignites the mind to enable greater managerial skills to
identify, retain and develop talents.
The
key summary are
1.
Measurement is important
In
the employee engagement survey typically has 12 Questions; understanding Q12
with employee is very important. Q1 and Q2 help an employee to understand basic
work expectations & offerings. Q3 to Q6 address the self-esteem and
individual performance and recognition. Q7 to Q10 describes right fit for the
job and Q11 & Q12 indicates career progression
2.
Wisdom is required
Hiring
needs to be based on talent, skill and abilities and not simply on experience.
While developing someone, it should be based on right role rather than position
in organisation chart.
3.
Select Right Talent:
identify
the Striving Talent, thinking talent and relating talent. Use these talents to
motivate.
4.
Define the deliverable:
Allow
the person to find his own route to achieve the deliverable. Assign the
deliverable based on persons strength aligned to organisation strategy &
objectives.
5.
Focus on Strengths:
Great
managers have the ability to describe in details, the unique talent of their
people and use the three dimensions of thinking such Striving, Thinking and
Relating to build relationship. The best manager treat each person as he would
like to be treated. Great managers spend their majority of time with their best
and productive people. Excellent teams are built on individual excellence.
6.
Right Fit
Great
managers scrutinize roles and people to yield right fits. Great managers
provide feedback through dialogues.
7.
Interview skills:
The
purpose of interview to identify the strength and behaviour to match the job.
Bottom-line:
Talent
is the multiplier. The more energy and attention you invest in it, the greater
the yield. The time you spend with your best is, quite simply, your most
productive time.
