I had opportunity to be an auditor for one of the leading certification bodies, I did not enjoy the job of conducting the audits at the clients place when I found the inputs which I gave were sidelined. I came to know that the Certification bodies could not raise any Non Conformity due to varied reason and main reason is that certification bodies wanted the clients in good books.
In one of the surveillance audit, the CB auditor was just dragging to find the fault. He just wanted to know the change that was due to clients and he wanted to know the exactly how we find then? He wanted to know the change in the position of cutouts. At the end of three hours of drill down they were able to exactly match.
During closing meeting, the auditor said all things are systematic and good. ?
What was the value added in this whole cycle.
Expert should accompany the auditors and external audit should give some time of value addition to the company. Internal audits at least come out with observations or non conformity that the process is deviated. When will the external audits come with findings ??
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